Booking Travel
About World Travel
World Travel is a full-service travel management company that assists travelers in making Brown-related travel arrangements, consistent with University travel policies, cost considerations, and preferences.
World Travel provides a full range of services including:
- Air
- Hotel
- Rental Cars
- Rail (via Agent Assist only)
- Group Travel
As part of Brown’s partnership with World Travel, we have access to Deem, World Travel’s online booking tool (OBT). Deem is designed for self-service bookings—you can use it to search and book flights, hotels, and rental cars for Brown-related travel.
In addition to Deem, travelers also have the option to book with a World Travel agent over email or phone for more complex itineraries or when assistance is needed.
In short:
World Travel = our preferred travel agency and service provider for Brown-related travel
Deem = the self-service online booking tool powered by World Travel
Benefits of Booking with World Travel
Cost Savings & Negotiated Rates
- Access to discounted airfare, hotel, and car rental rates through negotiated contracts.
- University-wide reporting on travel spend to identify savings opportunities.
- Avoids hidden fees and ensures compliance with university purchasing policies.
- Flexible payment options, including University travel cards, personal cards, and the Central Travel card.
- Reservations made through World Travel integrate with Workday Expenses, simplifying the expense report initiation and reconciliation process.
Traveler Convenience & Support
- Centralized booking platform (online self-service plus agent-assisted options).
- Experienced agents who understand academic travel needs (complex itineraries, group travel, international programs).
- 24/7 support from World Travel for all travelers, including assistance with cancellations, rebookings, and special requests.
- Ability to connect loyalty programs to traveler profiles to continue earning miles and points.
Traveler Safety, Security, and Duty of Care
- Provides travelers with timely updates on disruptions, medical events, or security issues.
- Proactively assists with rebooking and updating travel arrangements when plans change.
- Real-time traveler tracking to support university emergency response obligations.
Policy Compliance & Oversight
- Ensures bookings align with university travel policies and funding requirements (e.g., sponsored projects, grants).
- Automated approval workflows to reduce administrative burden.
- Integration with university risk management and insurance system (InternationalSOS & Everest), eliminating the need for travelers to manually register trips.
- Supports sustainability tracking through accurate, centralized reporting.
Explore More
Access guidance on booking with World Travel, training opportunities, and the transition from FCM.