Brown Travel
Booking with Agent Assist
Agent Assist Booking Process
Step 1 – Gather Travel Information
- Trip dates, destinations, and preferred times.
- Traveler details (names, loyalty programs, passport info if international).
- A Travel Request Form is available to help collect this information and can be emailed to World Travel. (Use of the form is optional, not required.)
Step 2 – Contact World Travel Agent Assist
- Email: BrownU@worldtravelinc.com
- Calling within the United States: 800-203-3350
- Calling from outside the United States: 484-948-2543
Step 3 – Work with the Agent
- Agent researches flight, hotel, and transportation options.
- Ensures policy compliance and use of preferred suppliers.
- Apply loyalty programs to accumulate points/miles.
Step 4 – Confirm Your Reservation
- Approve the itinerary provided by the agent
Step 5 – Receive Confirmation
- Receive itinerary/confirmation email.
- Booking PNR is sent to Workday Expenses for reconciliation.
- Trip auto-registers with International SOS for risk management.
World Travel Contact Information
For making reservations, itinerary changes, or general travel-related questions.
- Calling within the United States: 800-203-3350
- Calling from outside the United States: 484-948-2543
- Email: BrownU@worldtravelinc.com
After-hours services include any calls made outside of 8a-8p ET, Monday through Friday.
Important Notes |
---|
|